To start the exchange process for your order, please enter your email address or phone number and the order number below.

How do I exchange?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to exchange.
  • You will get a confirmation email with the shipping guidelines once the exchange request is approved

 

Do you accept returns?

We no longer accept returns, but are happy to accept exchanges:

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

 

Are there any charges for exchanges?

  • There are no charges for processing exchanges.
  • Original shipping charges are non-refundable.
  • You are responsible for the charges of the return shipping, we will pay for shipping to send the exchange back to you. 

 

How soon will my exchange be sent?

  • Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. 
  • If you are approved, then your exchange will be processed and sent back to you within 3 business days. 

If you have any additional questions please email us at support@donteatthehomies.com